Welcome to Millimol LLC. We are committed to providing you with high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a clear and transparent policy regarding returns and refunds.

I. Eligibility for Returns
You may request a return or refund provided that the following conditions are met:
The return request must be submitted within 30 days of receiving the item(s).
The item(s) must remain unused, unworn, and unwashed.
The item(s) must retain their original packaging, tags, and accessories in their entirety.
The issue must not be the result of human-induced damage or abnormal use.

Returns may not be accepted under the following circumstances:
The return request is submitted after the 30-day time limit has expired.
The item(s) show obvious signs of use or damage.
Discomfort or unsuitability resulting from personal reasons (e.g., selecting the wrong size but having already used the item).

II. Return Process

  1. Submit a Request
    Please contact our customer service team via email, providing your order number and the reason for the return:
    steven@millimol.com, support@millimol.com
  2. Review and Confirmation
    We will respond to your request within 1–2 business days and provide instructions for the return.
  3. Ship Back the Item(s)
    Once confirmed, please ship the item(s) to the return address listed below.

III. Return Address
Recipient Company: Millimol LLC
Return Address: 32365 CORTE SANTA CATALINA, TEMECULA, CA 92592
Please ensure that you include your order information inside the package to facilitate timely processing.

IV. Refund Details
Upon receiving and inspecting the returned item(s), we will process your refund within 3–7 business days.
Refunds will be issued via the original payment method used for the purchase.
The actual time it takes for the funds to appear in your account may depend on the processing speed of your payment provider or bank.

V. Shipping Costs
If the return is due to product quality issues or an error on our part (e.g., shipping the wrong item), we will cover the return shipping costs.
If the return is due to personal reasons (e.g., unsuitable size or style), the customer is responsible for the return shipping costs.
Original shipping charges for the order (if applicable) are generally non-refundable.

VI. Exchange Policy
We currently support product exchanges (such as for a different size or style), provided that the items meet the eligibility criteria outlined above. If you wish to request an exchange, please specify your requirements within your return request, and we will be happy to assist you.

VII. Order Cancellation
Orders may be cancelled to receive a full refund prior to shipment.
Once an order has been shipped, it must be processed in accordance with our standard return procedures.

VIII. Contact Us
If you have any questions regarding our return or refund policies, please feel free to contact us:
Company Name: Millimol LLC
Company Address: 32365 CORTE SANTA CATALINA, TEMECULA, CA 92592
Contact Number: (442) 732-7330
Customer Service Email:
steven@millimol.com
support@millimol.com

Thank you for choosing Millimol LLC.